Refund Policy

Last Updated: October 23, 2026

At Saraholiver, customer satisfaction comes first. We want you to feel confident in every product you bring home, and if something is not right, we make returns simple and stress free.

Return Eligibility

You may return eligible items within 30 days of delivery. Both opened and unopened items are eligible for a return — items do not need to be in their original packaging to qualify. To start a return, simply contact our support team and we will guide you through the process.

Non-Returnable Items

The following cannot be returned or refunded:

• Items that have been damaged or altered by the customer
• VIP membership fees for any billing period that has already been charged

Free Returns

Standard returns within the eligibility window are free. Once your return request is approved, we will provide a prepaid return shipping label at no cost to you.

How to Start a Return

To begin a return, please follow these steps:

1. Contact our support team at [email protected] to request a return.
2. Securely package the item (original packaging is not required).
3. Attach the prepaid shipping label we provide.
4. Drop the package off at your nearest shipping carrier location.

Refunds

Once your return has been received and checked, your refund is issued to your original payment method within 5-10 business days.

Contact Information

Saraholiver
Signify Global LLC
30n Gould St, N Sheridan, WY 82801
+1 (855) 522-1348
[email protected]