Shipping Policy

Last Updated: October 23, 2026

At Saraholiver, we are committed to delivering your order quickly and safely. This Shipping Policy explains where we ship, how long delivery takes, what shipping costs, and what to do if something goes wrong.

Service Area

We ship to addresses in all 50 U.S. states and Washington, D.C. We do not currently ship to U.S. territories or outside the United States.

Order Processing

All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information so you can monitor your package's journey.

Delivery Times

Every order ships by standard delivery, which takes 3-7 business days after your order has been processed.

Please note: Delivery times are estimates and may vary due to carrier delays, weather conditions, or other circumstances outside our control.

Shipping Costs

Our standard shipping rates are below. The full shipping amount for your order is shown at checkout before you pay, and there are no hidden handling fees.

• Standard shipping: $4.95 per product, whether you order 1 or 2 of it
• Order 3 or more of the same product and its shipping is FREE
• A product with a shipping fee of its own shows that fee on its product page, and checkout shows your order’s full shipping before you pay

Any digital product is delivered by email and never carries a shipping charge.

Order Tracking

Once your order ships, you will receive an email with your tracking number and a link to track your package. You can also track your order by:

• Clicking the tracking link in your shipping confirmation email
• Entering your tracking number on our order tracking page
• Contacting our customer support team with your order number

Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address, unclaimed delivery, or refusal of delivery, please contact our customer support team. Additional shipping charges may apply for reshipment.

To avoid delivery issues, please ensure that your shipping address is complete and accurate, including:

• Full name
• Street address (including apartment/suite number if applicable)
• City
• State
• ZIP code
• Phone number (for carrier contact if needed)

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact our customer support team immediately at [email protected] or call us at +1 (855) 522-1348. We will work with the carrier to resolve the issue and ensure you receive your order.

For damaged packages, please retain all packaging materials and take photos of the damage to assist with any claims.

P.O. Box Deliveries

We can ship to P.O. Box addresses within the United States.

Address Changes

If you need to change your shipping address after placing an order, please contact us immediately at [email protected]. We will do our best to accommodate address changes before your order ships, but we cannot guarantee changes once the order has been processed.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, please don't hesitate to contact us:

Email: [email protected]
Phone: +1 (855) 522-1348
Hours: Monday – Friday, 9am – 5pm ET